Privacy Policy

We may collect the following categories of personal information.

We may use personal information for the following purposes:

• To respond to enquiries and requests;
• To communicate with customers, prospective customers, suppliers, distributors, and business partners;
• To provide customer and trade support;
• To discuss our products, services, business activities, and potential business relationships;
• To process and manage business enquiries and commercial communications;
• To improve the functionality, performance, and security of our website;
• To detect, prevent, and address spam, fraud, abuse, security incidents, or other unlawful activity;
• To comply with applicable laws, regulations, and legal obligations; and
• To protect our rights, property, and legitimate business interests.

We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

Depending on the circumstances and applicable law, A&J KOREA may process personal information on one or more of the following legal bases:

• Consent: where you have provided consent to the processing of your personal information;
• Contract or pre-contractual measures: where processing is necessary to respond to your request, enter into or perform a contract, or take steps at your request before entering into a contract;
• Legal obligations: where processing is necessary to comply with applicable laws or legal obligations; and
• Legitimate interests: where processing is necessary for our legitimate business interests, such as responding to business enquiries, maintaining website security, preventing abuse, and improving our services, provided that such interests do not override your applicable rights and interests.

Where consent is relied upon as the legal basis for processing, you may withdraw your consent at any time, subject to applicable law.

A&J KOREA does not sell your personal information to third parties.

We may disclose or provide personal information to third parties only where necessary for the purposes described in this Privacy Policy, where permitted or required by applicable law, or where you have provided consent.

Such recipients may include:

• Service providers that operate or support our website;
• Email and communication service providers;
• Website hosting, security, and technical service providers;
• Analytics or website performance service providers;
• Legal, accounting, professional, or compliance advisers;
• Government authorities or law enforcement agencies where legally required; and
• Other parties where disclosure is necessary to establish, exercise, or defend legal rights.

Where we use service providers to process personal information on our behalf, we take reasonable measures to require appropriate confidentiality, security, and data protection obligations.

Our website may use third-party services to provide website functionality or business services.

These may include:

Because A&J KOREA conducts international business and uses certain global service providers, personal information may be transferred to or processed in countries outside the country in which you are located.

Where personal information is transferred internationally, A&J KOREA will take appropriate measures required by applicable data protection laws.

For individuals to whom the GDPR applies, where required, international transfers will be carried out using an applicable lawful transfer mechanism, such as an adequacy decision, appropriate safeguards, or another lawful mechanism recognized under applicable law.

Where appropriate, information concerning the relevant safeguards may be obtained by contacting us using the contact details provided in this Privacy Policy.

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

The retention period may vary depending on:

• The nature and purpose of the information;
• The duration of the relevant business relationship;
• Legal, accounting, tax, or regulatory requirements;
• The need to establish, exercise, or defend legal claims; and
• Security and fraud-prevention requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it in accordance with applicable law and our internal procedures.

Our website may use cookies, server logs, analytics technologies, or similar technologies to operate the website, maintain security, understand website usage, and improve website performance.

Certain technologies may be necessary for the operation and security of the website.

Where applicable law requires consent for non-essential cookies or similar technologies, we will obtain such consent before using them and provide appropriate options to manage or withdraw consent.

The actual cookies and analytics technologies used on the website may vary as website functionality is updated.

A&J KOREA takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include appropriate access controls, security procedures, secure communications, and other safeguards appropriate to the nature and risks of the personal information processed.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Request restriction of certain processing;
• Object to certain processing;
• Withdraw consent where processing is based on consent; and
• Request data portability where such a right applies.

You may exercise applicable rights by contacting us using the contact details below.

We may need to verify your identity before responding to a request.

Your rights may be subject to legal limitations or exceptions under applicable law.

Where the General Data Protection Regulation (“GDPR”) applies to the processing of your personal information, you may have additional rights under the GDPR, including the rights of access, rectification, erasure, restriction of processing, objection to processing, data portability, and withdrawal of consent where consent is the legal basis for processing.

Where applicable, you also have the right to lodge a complaint with a competent data protection supervisory authority.

Nothing in this Privacy Policy is intended to limit any mandatory rights available to you under applicable data protection law.

Our website is intended primarily for business and commercial communications and is not directed specifically to children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection is not permitted, please contact us using the information below.

Our website may contain links to websites, platforms, or services operated by third parties.

A&J KOREA is not responsible for the privacy practices, content, or security of third-party websites.

When you leave our website or interact with a third-party service, that third party’s privacy policy and terms may apply.

We encourage you to review the applicable privacy policies before providing personal information to third parties.

We may update this Privacy Policy from time to time to reflect changes in our business activities, website functionality, applicable laws, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact us:

A&J KOREA

501, 73, Bangbae-ro, Seocho-gu, Seoul, Republic of Korea

ZIP Code: 06695

Telephone: +82-2-6956-1434

Email: info@ajkorea.kr

We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.